Support Centre / FAQ's

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Frequently Asked Questions

I need to change my order

Cyber security refers to the practice of protecting computer systems, networks, and data from unauthorized access, cyber attacks, and data breaches.

My order has not been delivered

Security software should be updated regularly to ensure it is equipped to detect and defend against the latest threats. Check for updates at least weekly and enable automatic updates whenever possible.

My product is out of stock

Secure your home network by using a strong Wi-Fi password, enabling network encryption, keeping router firmware updated, and disabling remote management features.

How can I create strong passwords?

Create strong passwords by using a combination of letters, numbers, and special characters, avoiding easily guessable information such as birthdays or names, and using a unique password for each account.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, debit cards, and PayPal

What is your return policy

We offer a hassle-free return policy for unused and undamaged items. Please refer to our Returns Policy page for more details.

How do I return an item?

Please contact our customer support team to initiate a return. We will provide you with a return shipping label and instructions.

I want to return part of my order

We are happy to exchange or refund any items that you do not require subject to our terms and conditions. Please review our returns policy before applying for an exchange / refund here.

Still have question?

Don't hesitate to reach out to us. Our team of experts is here to provide you with the answers and guidance you need to enhance your cyber security posture.