Returns Policy

Our Return Policy outlines the guidelines for returning items purchased from our website.

Last updated December 20, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, and satisfy the following criteria;

Packaged in secure and waterproof packaging to prevent damage during transit.
Product returned with original packaging and tags.
Product returned free from natural body odours, cooking odours, perfumes and other smells that may prevent resale.
For sales not made on our website, proof of purchase must also be sent with the package, or can be emailed to us seperately with your RMA number to Returns@tawheedclub.com.
RMA number must be included with all returns, whether included in the address label, or on a handwritten note inside. Failure to do this may prevent us from tracking your return within our warehouses.

RETURN PROCESS

To return an item, please email customer service at support@tawheedclub.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Original item returned with tags inside original packaging, with no odours or signs of wear., then mail your return to the following address:

Tawheed Club Limited

Attn: Returns

RMA #

114 Cumberland Road

Bradford, West Yorkshire BD18 2ET

United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+44(0) 7704 070073

support@tawheedclub.com